90+ Features Across 9 Capability Areas

Full client profiles — health goals, tags, service packages, custom fields

Client onboarding wizard with automated task assignment

Secure document vault — consent forms, test results, photos

Before/after photo comparison with treatment history timeline

Personalised client portal with custom dashboard

Client communication log — full history of all interactions

Client tagging, segmentation, and lifecycle tracking

Lead management pipeline — capture, qualify, convert

Visual drag-and-drop calendar with colour-coded appointment types

Room and equipment resource management — prevent double-booking

Automated email and SMS appointment reminders

Online public booking page for client self-service (24/7)

Google Calendar two-way sync

Appointment types, durations, and availability windows

Recurring appointment scheduling and waitlist management

Cancellation tracking with automated follow-up

Treatment session wizard — consultation → treatment → post-care → review

Injection mapping with visual anatomical face and body diagrams

Digital medical questionnaires and intake forms with conditional logic

Consent form builder with e-signing and timestamped audit trail

Prescription management and clinical product tracking

Clinical notes with AI voice-to-text transcription

Medical history with allergy and contraindication alerts

Batch and product traceability — injectable lot numbers linked to patient records

AI-powered symptom intelligence and clinical assessments

Adverse event recording linked directly to CQC risk register

18 dedicated audit types — fridge temperature, infection control, medicines management, emergency drug audit, fire drills, incident audit, PPE sign-off, and more

CQC-ready audit schedule — assign, schedule, and track all governance audits in one place

Evidence capture per audit — attach documents, photos, and sign-off

Automated overdue alerts and re-audit scheduling

Real-time compliance dashboard — complete, outstanding, or overdue at a glance

Audit history and version trail — every audit timestamped and retained

Regulatory mapping — each audit type linked to the relevant CQC regulation

AI Audit Builder — generate audit frameworks from CQC standards automatically

Import legacy audit records for continuity of evidence

CQC Single Assessment Framework alignment — maps to all five key questions

Risk register with ISO 31000-aligned lifecycle states

Hazard register mapped to CQC Regulation 12

SOP management with version control

Staff training matrix — mandatory training tracked by role

Incident reporting with root cause analysis and corrective action tracking

Complaints management with investigation workflow

Document control — version history, approval workflow, archive management

Staff policy acknowledgement with digital sign-off audit trail

AI-assisted compliance document analysis and gap identification

CQC inspection readiness dashboard — single view of compliance status

DBS record tracking and renewal alerts

Built-in LMS — video modules, questionnaires, and competency assessments

Staff training assigned by role with automated renewal reminders

All completions timestamped and stored against each staff record

CQC-ready training evidence generated in seconds

Training gap analysis — instantly identify overdue or non-compliant staff

Publish and licence proprietary training content to your clinic portfolio

Content categories: mandatory compliance, clinical skills, safeguarding, infection control

Assessment scores and competency records stored permanently for inspection

AI health trend analysis with personalised patient recommendations

AI risk assessment suggestions from incident and audit data

Genetic report generation with 12-step healthspan visualisations

PROM questionnaire analysis with trend tracking

Voice-to-text transcription for clinical notes

AI-assisted compliance document analysis — identify gaps against CQC standards

AI Audit Builder — generate governance audit frameworks from regulatory standards

AI meal plan generation linked to patient health goals

Echo-style AI query interface for clinical and operational decisions

Secure in-app messaging between staff and clients

SMS broadcasts and targeted appointment reminders (Twilio-powered)

Email templates with dynamic personalisation placeholders

Video consultations with AI transcription and post-call notes

Patient portal messaging with read receipts and message history

Broadcast messaging to segmented client groups

Automated post-treatment follow-up and review requests

Business intelligence dashboard — KPI tracking, appointment fill rate, revenue trends

Client growth, treatment popularity, and revenue charts

Healthspan reports and genetic visualisations (12-step methodology)

PROM questionnaires and outcome tracking over time

Nutrition management with AI meal plan generation

Health goals with gamification, points, streaks, and achievement badges

Scheduled automated report generation with PDF export

Staff performance reporting — consultations, treatments, conversion

Compliance and governance reporting for CQC submission