Client Case Study

Uniskin Belper
CQC-Ready in 90 Days

How a single-practitioner aesthetic clinic in Derbyshire built a full CQC governance framework, digitised 51 SOPs, and achieved 100% consent compliance — without a compliance team.

957
Active Patients
51
Live SOPs
100%
Consent Completion
18
CQC Audit Modules
90
Days to Full Compliance

CQC registration without a compliance team

Tania Malan, Clinical Director and sole practitioner at Uniskin Aesthetics in Belper, Derbyshire, knew that CQC registration wasn't optional — it was coming. But building a governance framework from scratch, while running a busy injectable clinic, felt impossible without a dedicated compliance manager.

Previous tools had either been generic practice management systems with no CQC awareness, or large enterprise platforms designed for multi-site care home groups — neither fit for an independent aesthetic clinic.

“I needed something that understood the world I work in — injectables, CQC regulations, consent, traceability. Everything else I looked at was either for GPs or for care homes. INTENTIQ was the only platform built for aesthetic medicine specifically.”

Tania Malan — Clinical Director, Uniskin Aesthetics, Belper

A 90-day journey to full CQC readiness

Month 1 — Foundation
Patient records, consent, and booking migrated
957 patient records onboarded. Digital consent forms deployed with timestamped audit trails per treatment. Online booking widget embedded in the Uniskin website.

Month 2 — Governance
51 SOPs uploaded. CQC audit framework activated.
All standard operating procedures version-controlled in the platform. 18-module Governance Audit Framework mapped to CQC Regulations 5, 9, 12, 15, 17 and 20. Fire safety, drug box checks, and clinical huddle records all live.

Month 3 — Evidence
Full inspection-ready evidence portfolio generated
Monthly Governance & Quality Reports automated. Injectable batch traceability active via AssetLog (MHRA-aligned). Complaint pathway evidence report generated for CQC inspection. Risk register, safeguarding log, and incident register all populated and live.

What Uniskin achieved with INTENTIQ

100%
Consent completion rate across all 957 patients
51
SOPs live, version-controlled, and staff-acknowledged
74
Injectable batch records traced (MHRA-compliant)
32
Clinical Safety Huddles documented
278
CPD records logged for staff training compliance
0
Outstanding governance actions at last review

The INTENTIQ features that made the difference

Governance Audit Framework — 18 audit modules covering fire safety, drug management, clinical care, and patient experience, each mapped to a specific CQC regulation.

AssetLog Injectable Traceability — every Botox and dermal filler batch logged with product name, batch number, expiry date, and patient-treatment link. MHRA-compliant at a glance.

Complaint Pathway Evidence Reports — when a complex complaint arose involving safeguarding, INTENTIQ generated a full CQC-ready evidence pack with timestamped pathway, governance checklist, and lessons learned — all automatically.

Monthly Governance & Quality Report — automated every 25th of the month, pulling live data across all governance modules and delivering a formatted report to the Clinical Director.

Your clinic could look like this.

Whether you're preparing for your first CQC inspection or upgrading from a spreadsheet, INTENTIQ gets you there. Book a demo and see it working with real clinic data.

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