The INTENTIQ client portal
Your patients get their own secure portal. Your team stops answering the same questions.
16 modules across four areas — bookings, results, secure messaging, training, goals, nutrition and the full health record — all behind authenticated access and all included in the platform.
Client portal logins are unlimited on every plan. Patients are never counted as staff logins, so the portal costs the same whether you look after three hundred clients or three thousand. See pricing.
Overview
Where every client lands, and what keeps them coming back.
Dashboard
A personalised wellness home screen that greets the client by name and surfaces portal status, test results, reports, videos, uploads, documents, messages, billing and health records at a glance. The clinic can customise what appears.
My Training
Assigned learning modules, GDPR and AI-rules training, quizzes and certificates the client completes in their own time, with progress tracking.
Health Goals
SMART health goals the client sets and tracks, with progress gauges, adherence metrics and milestone celebrations.
Health Data
The clinical record, made legible to the person it belongs to.
Symptom Assessment
Guided symptom intelligence questionnaires that route the client to the right care, with AI-assisted insights and a full assessment history.
Health Legacy
A long-term view of the client’s wellness story: patient-reported outcome measures, a progress timeline, personalised plans and a genetics overview in one legacy record.
My Portal
The hub for profile information, test results, reports, videos, secure document upload, messages, billing and the full health record — everything the clinic holds about the client, in one secure place.
Health Trends
Interactive charts tracking health metrics over time, with AI trend insights and comparison views so progress is visible and motivating.
Progress Tracking
A dedicated progress dashboard with plan adherence, intervention feedback, a metrics timeline and goal tracking against the client’s personalised plan.
Wellness
The part that makes adherence feel like a choice rather than a chore.
Nutrition
Personalised nutrition recommendations, meal plans, a recipe library and AI-generated meal plans tailored to the client’s goals and health data.
Wellness Journey
A visual journey map of the client’s wellness milestones, challenges and achievements across their time with the clinic.
Goals & Achievements
Gamified wellness with badges, challenges, a leaderboard and a journey map that turns staying healthy into a rewarding experience.
Services
Everything a client would otherwise phone the clinic to do.
Appointments
Self-service booking, rescheduling and cancellation, with automated SMS and email reminders, deposit handling and a full appointment history.
Video Calls
Secure, encrypted browser-based telehealth consultations with the clinic, including early-join and transcription consent.
Education
A curated library of educational resources, videos and articles filtered to the client’s health interests and tracked metrics.
Messages
Two-way secure messaging with the clinic team, plus SMS conversations, announcements and broadcast messages — all in one inbox.
Order Your Test
A built-in test store where the client can browse and order lab tests offered by the clinic, with results delivered straight back into the portal.
What makes it secure
Every module runs behind authenticated access, with per-tenant data isolation, private file storage for clinical photography and documents, and signed-URL access to sensitive files — so a client’s data is only ever seen by them and their clinic. The portal is part of the wider platform, so what a client sees and what the clinic evidences come from the same record. More on that in what INTENTIQ is and the full feature list.
Run the clinic. See the risk. Evidence the quality.
The client portal is included on every plan, from £175 a month including VAT. Unlimited patient accounts, no per-patient charge.