Built-in Learning Management System

Staff Training & Competency

Assign training, track completion and prove competency — all inside INTENTIQ. Build your own modules, set renewal dates, and keep a live training matrix ready for any CQC inspection.

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One place for every staff record

No more spreadsheets or paper certificates in a drawer. INTENTIQ’s training module keeps mandatory courses, clinical competencies, policy sign-offs and SOP acknowledgements in one live dashboard — with automatic reminders before anything expires.

INTENTIQ staff training matrix dashboard

The live training matrix — every staff member, every course, at a glance.

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Build your own modules

Create training modules tailored to your clinic — add content, learning outcomes, documents and a completion check. Use them for onboarding, refreshers or new-treatment sign-offs.

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Assign to staff

Allocate modules to individuals or the whole team in a couple of clicks. Each member sees their own to-do list and works through it at their own pace.

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Live training matrix

See every staff member and every course in one grid — complete, due, or overdue — with a clinic-wide compliance percentage updated in real time.

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Renewal reminders

Set expiry dates for time-limited certificates — BLS, safeguarding, anaphylaxis — and INTENTIQ flags them before they lapse, so nothing is ever missed.

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Certificates & evidence

Upload external certificates and store them against each record. Every completion is time-stamped — a full audit trail of who trained on what, and when.

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Policy & SOP sign-off

Publish a policy or SOP and require staff to read and acknowledge it. Acknowledgements are logged automatically — ready-made evidence for CQC Regulations 17 & 18.

How to set up training for your team

From an empty workspace to a fully tracked team in four steps.

1

Create your modules

Go to the Training area and add each course — mandatory (e.g. IPC, safeguarding, BLS) and clinic-specific (e.g. a new injectable technique). Add content, documents and a completion check.
2

Set the rules

Mark modules as required, and set a renewal frequency for anything that expires. INTENTIQ will handle the reminders from there.
3

Assign to staff

Allocate the right modules to each team member — or roll a set out to everyone at once. Staff are notified and can start straight away.
4

Track & evidence

Watch the training matrix fill in as staff complete their modules. Export it any time as inspection-ready evidence of a competent, up-to-date team.

INTENTIQ create training module form

Building a module takes minutes — add content, set it mandatory, choose a renewal cycle.

Why it matters for CQC: Inspectors expect clear evidence that staff are trained, competent and up to date (Regulations 12, 17 & 18). INTENTIQ turns that from a scramble before an inspection into a live, always-ready record.

See the training module in action

Book a short demo and we’ll show you how to build your first module and roll it out to your team.

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CQC-ready clinic management — built for aesthetic medicine