What’s Inside the Governance & Quality Report
Most clinics find out what their evidence is missing at the worst possible moment, when an inspector asks for it. The INTENTIQ Governance & Quality Report is designed so that never happens. It reads your clinic’s own live records, regulation by regulation, and tells you what is evidenced, what is missing, and what to do about it.
Nothing in it is typed in by hand. Every status, count and gap on the following pages is calculated from your records at the moment the report runs, and it takes seconds.
A governance report assembled manually is out of date the day it is finished, and it only ever reflects what the person writing it remembered to look for. INTENTIQ runs the same checks the same way every time, directly against your consent forms, staff records, audits, incidents, SOPs and prescribing data.
That means the report is reproducible. Run it again after you have closed a gap and the status changes on its own, because the underlying record changed, not because someone updated a spreadsheet.
What the report contains
The heart of the report. One row per regulation, each with a status, the evidence found, the specific gaps, and the actions that would close them.
Where the clinic currently stands overall, and which regulations carry the most exposure, so remedial effort goes to the right place first.
Each regulation is broken into its individual evidence requirements, scored as a fraction, so partial compliance is visible instead of hidden behind a single label.
Every gap is paired with the specific action that resolves it, citing the regulation and naming the record or form to complete. No generic advice.
What has actually been done in the period: audits completed, incidents and their outcomes, safety huddles, training and competency, feedback and complaints.
A narrative statement of assurance and direction of travel, suitable for a board or governance meeting record.
One regulation, in full
This is what a single row of the compliance matrix looks like. Regulation 8 is a useful example because it is the cross-cutting accountability regulation, and it is the one clinics most often assume is covered.
Illustrative example. The checks, evidence requirements and actions shown are the real ones INTENTIQ runs; the status values are for illustration and are not any clinic’s live position.
| Regulation | Status | Evidence found | Gaps detected | Recommended actions |
|---|---|---|---|---|
| Regulation 8 — General (Cross-Cutting Governance) | Non-Compliant | 10 consent forms found, 80% with capacity confirmed |
No registered person identified — Reg 8(1) requires a named provider or manager accountable for Regs 9–20A
Accountability mapping incomplete — Reg 8(3) requires documenting which registered person is responsible for each regulation No MCA s.1–3 reasoning recorded on consent forms — Reg 8(2) requires a documented capacity assessment rationale Evidence checklist: 2 of 7 requirements met |
Identify the registered person via Role Assurance Profiles — at least one director, nominated individual or registered manager must be designated
Document which registered person holds accountability for each regulation, using scope and management responsibilities on Role Assurance Profiles Record MCA capacity assessment notes on consent forms — how the patient demonstrated understanding, retention, weighing and communication of the decision Complete Reg 5 fitness checks for all directors, and Reg 7 fitness checks for the Registered Manager, to satisfy Reg 8(1) accountability |
On a phone, scroll the table sideways to see all five columns.
The clinic in that example had done the work. Ten consent forms, most with capacity confirmed. A manual review would very likely have recorded consent as fine and moved on.
What it did not have was the s.1–3 reasoning written down, or a named accountable person, or the mapping showing who owns which regulation. The work happened. The evidence of the work did not exist. That distinction is the entire point of the report, and it is the thing a manual process almost never catches.
Why the status is a fraction, not a badge
“2 of 7 requirements met” is more useful than a red light. It tells you the regulation is partly evidenced, how far there is to go, and precisely which five items are outstanding. It also means progress is visible before the status flips, so work in the right direction is never invisible.
A regulation showing Non-Compliant in your report is not a criticism of the clinic. It is the system doing its job. A governance report where everything passes on the first run has usually not looked hard enough.
The Governance & Quality Report supports CQC readiness and gives you management assurance. It does not guarantee a registration outcome or an inspection rating, and it does not replace clinical or professional judgement. Any software that tells you otherwise is overselling.
The quickest way to understand the report is to watch it check a real clinic’s data and produce the matrix in seconds. We will walk you through a live run and the gaps it finds.
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